You can download the presentation here
This video is only available for Cloud Champion users. Please log in or register to continue.
Session Information
When Microsoft Teams is used to replace your Telephony solution (PBX) there are many ways to leverage Teams calling capabilities to elevate customer engagement. You can for example handle customer calls via Microsoft's Call Queues and Auto Attendant included in Phone System. Or take customer engagement to the next level with Microsoft Teams certified contact center solutions. Receptionists specifically can be empowered to provide the best customer experience with newly released purpose build Teams attendant console solutions.
Tags
Confirm Company
Company data provided by Clearbit (www.clearbit.com)
Having trouble? Contact us
Recommendations
Meet ISV BeWo - Automating CO2e Reporting with AI in Microsoft Business Central
Solution Assessments - all you need to know
Copilot for Breakfast (part 2) - Be a partner for AI revolution: elevate your customers experiences with Copilot for M365
Copilot for Breakfast (part 1) - AI is now, what are you waiting for? Embrace the change with Copilot for M365
Azure Options for VMware Workloads